I bought my GT5 CNC router from 3D CNC Africa in December 2020, which was delivered in January 2021. Sybrand Coetzee personally delivered the machine, set it up, and gave me a course in using the software, operating the machine, and troubleshooting any problems.
Within 10 months, this CNC earned a 300% ROI, making it the most profitable woodworking machine I have ever seen in action. Within a year, the capabilities and possibilities of the CNC router shifted the focus of my traditional woodworking company entirely, to the point where at least 80% of all new business centered around CNC-related production.
Having a light industrial machine like the GT5 running for 6 days a week non-stop, obviously raised concerns about the machine’s capability to handle the workload for extended periods. You’d expect it would become too much at some point, right? Wrong! The GT5 is a true workhorse! I had one minor issue, and after a quick phone call, Sybrand solved the issue, without any major production interruption.
Speaking of which – the support and guidance I’ve received from Sybrand over the years I’ve had this machine is remarkable. He doesn’t sell machines – he fosters relationships. To this day I get regular phone calls from Sybrand enquiring about my own and the machine’s well-being, sharing new tips and techniques, and sorting out little niggles I might have noticed.
Whenever he delivers a new machine in the Cape area, he drops by, gives the machine a quick service, and I’ve even had an upgrade or two – free of charge! The GT5 is a game-changer for any woodworking company. It is not a silver bullet – you still have to put the work in and make the machine work. Only then does it become the goose that lays the golden eggs. I would recommend dealing with 3D CNC Africa every day of the week, and twice on Sundays.
Whether you’re looking to expand your woodworking business, or just indulge in some part-time creativity, the products from 3D CNC Africa will answer all your needs. Great, reliable products, great after-sales service and a great overall experience as a consumer. Two years down the road, and not one single day of regret! Thank you, 3D CNC Africa!
” Review by Jaco Griesel “